ANNUAL REPORT 2017

It was last year when 2017-2020 strategic period started; a period that, from a macroeconomic perspective, will be characterised by an economic revival and by the fact that customers will focus much more on technological developments. The IK4-TEKNIKER 2020 strategic plan consists of the following five strategic challenges: more market, the best people, greater specialisation, better management practices, more IK4 and more RVCTI. In a nutshell, the aim is to reinforce our mission and, if possible, make a decisive contribution to enhance the competitiveness of our customer companies. We must reinforce these five areas that have become our challenges for 2020 to help customers that have put their stakes on technological innovation and are now growing and reinforcing their commitment towards innovation. We must never lag behind them and always the value they demand from us. Our regular 2017 activities were carried out very satisfactorily and featured a growth in revenues totaling 5,4% compared to the previous year. The year in question, however, was influenced by the sale of our Industrial Analysis Laboratory, also known as “Lubrication Management“, Bureau Veritas, a multinational corporation. This laboratory, an undisputed leader in Spain that performs lubricant oil analyses, advises on global lubrication management practices, diagnoses what causes failures and provides training, was facing limitations in terms of growth and globalisation when in our hands. Although it is now expected that, thanks to the support from Bureau Veritas, the organisation will be able to grow significantly and play a much more outstanding role on the international front, although its Alejandro Bengoa Gorosabel General Director of Fundación TEKNIKER 02 REPORT BY THE GENERAL MANAGEMENT Strategic challenges: more market , the best people , greater specialisation , better management practices , more IK4 and more RVCTI. INDEX 01 MESSAGE FROM THE CHAIR 02 REPORT BY THE GENERAL MANAGEMENT 03 MARKET MANAGEMENT 04 TECHNOLOGY MANAGEMENT 05 THE VOICE OF OUR CUSTOMERS AND COLLABORATORS 06 REVENUES AND BOOK BALANCE 07 COLLABORATING ORGANISATIONS & GOVERNING BOARD 08 IK4 RESEARCH ALLIANCE