ANNUAL REPORT 2017

05.1. BUREAU VERITAS 05.2. PLADOMIN 05.3. TSK 05.4. ULMA HANDLING SYSTEMS PLADOMIN Our collaborative experience with IK4-TEKNIKER began with our search for somebody capable of applying metal on plastic components for aesthetic purposed, simultaneously enhancing abrasion and corrosion resistance and preventing part deformation. This is how we began an initial research phase in which no alternatives were ruled out. I must stress that it was the time when we laid down the “working rules” applicable to our collaboration; both the technology centre and our organisation fully guaranteed our respective ownership rights. It was crucial for these developments to take place against the backdrop of medium-term time horizon for industrialisation as, if otherwise, the project might have ended up being a formally successful application lacking in commercial relevance or become that cannot be transferred into the production environment. This explains the success of our joint efforts, because both organisations have always worked as a team, as if only one company were involved, by applying their respective inputs, work methods and troubleshooting skills, with absolute mutual trust with respect to achieving the goals that had been set. Our customers are very impressed by the end results; I also believe that an extremely high level of cooperation between the technology centre and end users has been achieved that has allowed us to surpass the capabilities of leading technological firms and OEMs, which, regardless of how much they invest in R&D&I, find it very difficult to disengage from their daily activities to carry out basic research. Technology centres and universities, on the other hand, when disconnected from businesses, know very little about customer pressure, production runs and continuous cost reduction demands from the industry. Therefore, this experience has been much better compared to other instance in which companies and technology centres work in isolation. It has also demonstrated that teamwork is possible when two different organisations want to address major demands satisfactorily. 05.2. THE VOICE OF OUR CUSTOMERS AND COLLABORATORS PLADOMIN is a company with a long-standing track record that is well known for its innovative character in the area of plastic injection procedures applied to industrial and consumer goods (mainly telecommunications, household appliances and automotive components). Alfonso Sebrango Director of PLADOMIN INDEX 01 MESSAGE FROM THE CHAIR 02 REPORT BY THE GENERAL MANAGEMENT 03 MARKET MANAGEMENT 04 TECHNOLOGY MANAGEMENT 05 THE VOICE OF OUR CUSTOMERS AND COLLABORATORS 06 REVENUES AND BOOK BALANCE 07 COLLABORATING ORGANISATIONS & GOVERNING BOARD 08 IK4 RESEARCH ALLIANCE